Returns & Exchanges

At d'Alba official home, we want you to experience the full luxury of our premium skincare. If you are not completely satisfied with your purchase, we offer a 30-day return policy for products in their original condition.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team within 30 days of delivery with your order number and the reason for your return.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring the product is at least 80% full and includes all original components.

• 3.
  Ship to d'Alba

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.