Frequently Asked Questions
Everything you need to know about d'Alba's premium skincare experience.
What is the signature ingredient in d'Alba products?
Our products are infused with White Truffles meticulously sourced from Alba, Italy. This premium ingredient is rich in antioxidants and minerals to provide deep nourishment and anti-aging benefits.
How long does shipping take and what are the costs?
We offer standard shipping which typically takes 3-7 business days depending on your location. Shipping is free on all orders over $50; otherwise, a flat rate is applied at checkout.
Are d'Alba products suitable for sensitive skin?
Yes, our formulations are dermatologically tested and designed to be gentle. We prioritize clean ingredients and avoid harsh irritants to ensure compatibility with all skin types, including sensitive skin.
What is your return policy?
We want you to love your glow. If you are not satisfied, you can return unused or gently used products within 30 days of purchase for a full refund, excluding shipping costs.
Are your products cruelty-free?
Absolutely. d'Alba is committed to ethical beauty. We do not test our products or ingredients on animals at any stage of the production process.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.